Speaks their language
Properly in English, Kannada and Hindi.
Helloನಮಸ್ಕಾರनमस्ते
WhatsApp AI for clinicsdwiZen
Patient conversations.Seamlessly coordinated.
WhatsApp enquiries, appointment requests, and reminders—handled with your team in control.
English, Kannada or Hindi. Always staff-approved.
Smart enough to answer. Careful enough to ask.
Live booking deskTry it
Patient · WhatsApp
dZ
Here are the available times. Please select one below.
Tomorrow From your calendar
Your team has the final say
Pick a time to send a request
No appointment is final until staff approves.
Your WhatsApp. Your calendar. Your control.
Less phone tag. More peace of mind.
Calls missed after hours
Slots double-booked
Patients who never hear back
The real dwiZen conversation
Watch a booking happen
From the first hello to a confirmed visit.
Your team has the final say, every time.
Less busywork. More patient care.Everything your front desk needed,
Everything your front desk needed,
minus the overtime
The thoughtful little things that make a big difference.
Human-approved, always
Every booking needs your staff's OK.
Your team decides
Enquiries beyond office hours
Keeps patient conversations moving beyond opening hours.
New enquiry
Synced to your calendar
Books into the calendar you already use.
Saturday
10:0014:3016:00
Reminders, automatically
A nudge before every visit — fewer no-shows.
Appointment reminderSee you tomorrowSmile Dental Clinic · Example
Easy cancellations
Right on WhatsApp — no phone tag.
Can I reschedule?Let’s find another slot.
Simple by design
Four steps. One connected conversation.
A clear handoff at every step. A human decision where it matters.
01
Patient → dwiZen
Teeth cleaning, Saturday afternoon?
Start with a message
The patient chooses a service and shares a preferred time on WhatsApp.
02
dwiZen → your calendar
10:00 AM2:30 PM
Find a time that fits
Available times come from your clinic’s calendar. The patient picks a slot.
03
Request → staff review
Reviewed → approved
Put your team in control
The request reaches your staff. Only their approval makes it a confirmed appointment.
04
Your clinic → patient
Saturday, 2:30 PM
Close the loop
Confirmation returns to the patient, followed by a reminder before the visit.
Thoughtful technology. Human at heart.
Why choose dwiZen
Less friction for patients. Clearer control for your clinic.
01
A clear approval boundary
dwiZen handles the conversation. Your staff makes the final booking decision.
Human approval, every time02
Familiar to your patients
An appointment conversation on WhatsApp, in English, Kannada or Hindi.
No new patient app03
Built around your accounts
Your clinic’s WhatsApp Business, Google Calendar and Sheet stay at the centre of the workflow.
Your clinic’s tools04
A team you can talk to
Discuss your clinic’s workflow directly with us, from setup to ongoing support.
Direct dwiZen supportA few things you might be wonderingGood questions.
Good questions.
Clear answers.
Where does our clinic’s appointment data live?
dwiZen works with your clinic’s own WhatsApp Business account, Google Calendar and Google Sheet. Appointment information stays in those clinic accounts. Before connecting, ask us to walk through the information used and the access needed for your setup.
What should we check about privacy and security before connecting?
Ask us to review account permissions, who can access appointment information, and how access can be removed. Retention, privacy terms and any clinic-specific requirements should be agreed before going live. We don’t claim a compliance certification or make a blanket security guarantee.
Can patients share medical records or get clinical advice?
dwiZen is an appointment assistant, not a clinician. Keep conversations focused on booking; medical records, diagnosis and treatment questions should go through your clinic’s existing clinical process. Discuss how those requests will reach your team during setup.
What if the assistant misunderstands a patient’s request?
Your staff reviews the appointment request before final confirmation. If the requested service or time is unclear, your team can check it with the patient rather than approve an incorrect booking.
Do we have to replace our existing clinic systems?
dwiZen uses WhatsApp Business, Google Calendar and Google Sheet. If you use another practice-management system, tell us which one: compatibility needs to be checked, and we won’t assume it integrates automatically.
What happens if we decide to stop using dwiZen?
Your WhatsApp Business, Calendar and Sheet are your clinic’s accounts. Before starting, agree with us on disconnecting access, handling outstanding requests and any data-retention obligations, so the handover is clear.
Who helps us set it up and resolve problems?
Setup and support are handled directly by the dwiZen team. Message us about your clinic’s workflow, then agree the setup scope and support arrangements before going live.
Let's talk
Ready when you are.
One conversation about your clinic. A closer look at dwiZen.
Chat on WhatsAppA conversation, not a commitment.